Frequently Asked Questions

Everything you need to know about shopping with Provoke Store.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking link. You can also track your status directly through your Provoke Store account dashboard.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options via Klarna and Afterpay.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the product description for specific fit notes.

Are your materials sustainably sourced?

At Provoke Store, we are committed to ethical fashion. We partner with manufacturers who prioritize recycled fabrics and fair labor practices to ensure our high-quality garments have a lower environmental impact.